How do you locate my medical records?
With your authorization, ReconnectCare searches thousands of care facilities across the country to locate your medical records. This includes your doctor visits, procedures, lab tests and much more. Some of these care facilities respond faster than others, that’s why it sometimes takes a little time to aggregate a complete record.
How long does it take to retrieve my medical records?
It depends on the number of care sites at which you’ve received care in the past. If all your interactions come from the same facility, we can aggregate records in 15 minutes or less. If you’ve moved around a bit and had care at different facilities, we have to wait for these facilities to respond to our request which can sometimes take up to 48 hours.
What can I use my medical record for?
Share it with your spouse or other family member so they can support your care plan. Or with a new healthcare provider who may not have access to your historical record from other care facilities. You could also use when speaking with your provider and pharmacist about your medication management and prescription interactions
How much does it cost to access my medical record?
Medical Record access is free to ReconnectCare members.
Can I share my medical record with others?
That feature will be available by June of 2022 so it’s coming soon! You’ll be able to send an invite for your healthcare provider, family member or emergency services provider to enroll into ReconnectCare and access part or all of your medical record.
How do you find my active medications?
Upon enrollment into ReconnectCare, we search the largest pharmacy network in the country to locate all your prescribed medications for the last 12 months. We note your active medications vs older meds you’re no longer on, provide adherence scores and give you the info in an easy to read member dashboard.
How does ReconnectCare keep my information safe?
ReconnectCare is built on HIPAA, HITECH compliant infrastructure to maintain the highest levels of security and compliance. Learn more about the HIPAA and HITECH from the Department of Health and Human services website available here